Program Description
If you signed up and paid for an activity or class which you could not attend, you might be eligible for a refund.
If you reserved and paid for the use of a city facility and then had to cancel the event, you might be eligible for a refund.
To determine the eligibility of a refund, the Community Services Department will review the request and guidelines set forth by the City Council. Refund requests must be submitted by the following deadlines and rules:
| Description |
Deadline |
| Contract classes & programs |
Start of the 2nd meeting; if less than 3 meetings, 48 hours before the first meeting |
| Youth sports leagues |
Start of the 2nd weekend of games; complete and undamaged uniform must be returned at the same time |
| Youth camps |
4 city business days before the start of camp; no refund if a replacement participant is not found |
| Recreational field trips & excursions |
2 city business days prior to the trip date; no refund if a replacement participant is not found |
| Senior Travel Club |
Deadline varies and is set by the tour company; no refund if a replacement participant is not found |
| Facility reservations |
No later than 30 days before rental date = 100% refund, plus $15.00 processing fee.
Between 15 and 30 days before rental date = 50% refund, plus $15.00 processing fee.
Less than 15 days before rental date = No refund provided; no processing fee.
|
Credit card payments will be refunded within 5 business days.
Refunds of payments by check will be mailed to the payee's address, within 3 weeks of refund approval.
Please note that refund request for registration fees paid to the City through its third-party registration will not be refunded to the payee. In addition, all approved refund request will be assessed a Registration Refund Processing Fee of $15.00 per registration unless the respective class(es) or program(s) are cancelled by the City, or Instructor, in which case a Registration Processing Fee(s) will be assessed. Registration Processing Fee(s) will be deducted from any eventual refund approved by the City.
To proceed with a registration refund request(s), please complete the applicable Refund Request Form and submit to the City no later than the start of the second schedule class meeting.
In Person:
Community Services Department/Lawndale Community Center
14700 Burin Avenue
2nd floor reception desk
By mail:
City of Lawndale
Community Services Department
14700 Burin Ave.
Lawndale, CA 90260